FAQ

Frequently asked questions:

 

Q: Where do you ship from?

A: Denmark (Europe)

 

Q: How fast is shipping?

A: Europe: 1-2 business days Rest of world: 3-4 business days

 

Q: Will there be customs on my order?

A: Depending on your country, customs may vary. So please check this before ordering. We ship from Denmark.

 

Q: What do I do if I have an issue regarding my order?

A: Email us at: support@lostboysarchives.com with your full concern. Remember to state your order number and your issue so we can help you the fastest way possible!

 

Q: Can I return/change my product if I regret purchasing or can’t fit what I bought?

A: Yes indeed, however note that we do not cover return costs, if the wrong size is purchased. Please check our sizing chart below!
Return address:
LostBoys Archives
ATT: LostBoys
Højvangen 15a, 3480 Fredensborg
Denmark
Support@lostboysarchives.com

Inside the parcel, please place a note with your order number, and reason for return. Thank you!

 

Q: Will we ever restock Tony Lows or Mochas?

A: Maybe. No one knows. Be sure to sign up to our newsletter so you don’t miss it if we do ;) 



Q: How does the shoes fit?