Frequently asked questions:
Q: Where do you ship from?
A: Denmark (Europe)
Q: How fast is shipping?
A: Europe: 1-2 business days Rest of world: 3-4 business days
Q: Will there be customs on my order?
A: Depending on your country, customs may vary. So please check this before ordering. We ship from Denmark.
Q: What do I do if I have an issue regarding my order?
A: Email us at: firstname.lastname@example.org with your full concern. Remember to state your order number and your issue so we can help you the fastest way possible!
Q: Can I return/change my product if I regret purchasing or can’t fit what I bought?
A: Yes indeed, however note that we do not cover return costs, if the wrong size is purchased. Please check our sizing chart below!
Højvangen 15a, 3480 Fredensborg
Inside the parcel, please place a note with your order number, and reason for return. Thank you!
Q: Will we ever restock Tony Lows or Mochas?
A: Maybe. No one knows. Be sure to sign up to our newsletter so you don’t miss it if we do ;)
Q: How does the shoes fit?